KYLE, Texas (KXAN) — A boil water advisory was issued for some City of Kyle Water customers Monday.
The boil water notice is only for City of Kyle Water customers in the Estates of Plum Creek Apartments, at Kohlers Crossing between FM 1626 and Kyle Crossing and at Kyle Crossing north of Old Bridge Trail, according to a city release.
The Monday afternoon notice was sent after there was a water main failure in the city’s water distribution system. System dropped below 20psi. The Texas Commission on Environmental Quality requires city officials to issue a boil water notice when this occurs.
The map below shows the affected areas.
The city said that “there is no evidence of any contamination in the city’s water system, the city recommends that all water users boil their water before consumption. This includes drinking, washing hands/face, brushing teeth, etc.
What to do with a boil water notice
To ensure the destruction of all harmful bacteria and other microbes, water for drinking, cooking and making ice may be boiled and cooled before consumption. The water should be brought to a high boil and then boiled for two minutes, the city said.
When water no longer needs to be boiled, officials will notify customers that the water is safe for drinking or human consumption, the release said.
After a boil water advisory is no longer in effect, the public water system will issue a notice to customers that cancels the boil water advisory in a manner similar to this.
If you have any questions, you should contact the City of Kyle Public Works Department at 512-262-3024.